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Courses

OSS Overview

Course Content:

  • Why OSS?
  • What is difference between B/OSS?
  • Challenges & Market Drivers
  • ETOM Model & Process Level
  • NG OSS Defined Process
  • COTS product available in each verticals
  • E2E Process inTelcom Order Journey
  • Tier 1 & 2 Emerging Technology & Solutions
  • OSS Forecast & COTS Product Market share

Service Fulfillment

Course Content:

  • OSS Overview
  • eTOM/NG OSS Defined Service Fulfillment Levels
  • Where Service Fulfillment fits in Telecom Order Journey
  • Order Management
  • Order Orchestration
  • Resource/Service Provisioning
  • Service Activation
  • Product Catalogue Management
  • Reporting Management
  • Error, Exception & Jeopardy Management
  • Quality Assurance
  • COTS Product capabilities in Service Fulfillment
  • Oracle Comms OSM Overview
  • Oracle Comms ASAP Overview
  • Oracle Comms UIM Overview

Service Assurance

Course Content:

  • OSS - Service Assurance
  • Service Assurance
  • Where does Service Assurance fits in Telecom
  • Overview of Network Events,Alarms and Tickets
  • Overview of Alarm & Ticket suppressions
  • Network Performance Monitoring (NPR) overview
  • Performance Management role in defining KPI"s and SLA's
  • COTS product capabilities in Service Assurance area
  • Proactive & Reactive Assurance

SOLUTION ARCHITECT